At The Butter, we prioritize the privacy and security of our guests’ personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or stay at our hotel.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Booking Information: Check-in/check-out dates, room preferences, and any special requests.
Payment Information: Credit/debit card details and billing information.
Other Information: Communications you have with us, including feedback, inquiries, and requests.

2. How We Use Your Information

We use your information for the following purposes:

Processing Bookings: To manage your hotel reservations and provide you with the services you request.
Payment Processing: To handle payments securely and efficiently.
Guest Experience: To personalize your stay and respond to any special requests or preferences.
Communication: To send booking confirmations, pre-arrival information, and respond to inquiries.
Marketing: With your consent, to send you special offers, promotions, and updates about The Butter.
Legal Compliance: To comply with any legal obligations or protect our rights.

3. Sharing Your Information

We may share your information in the following circumstances:

Third-Party Service Providers: With companies that help us provide services, such as payment processors or booking platforms, but only to the extent necessary for them to perform their functions.
Legal Requirements: If required by law or to respond to legal processes.
We do not sell, rent, or share your personal information with any unauthorized third parties.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. We use secure encryption for sensitive data such as payment information and limit access to personal information to authorized personnel only.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. These may include:

Essential Cookies: Necessary for the functioning of our website and booking system.
Analytical Cookies: To analyze website usage and improve performance.
You may control the use of cookies through your browser settings.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Update or correct any inaccurate information.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Opt-Out: Withdraw your consent to marketing communications at any time.
To exercise these rights, please contact us at [insert contact email].

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

The Butter
Email: stay@thebutterhotel.com